How TABAS and Vingcard Athos are Revolutionizing Property Access Management for the Build to Rent Industry

Managing physical access is one of the biggest challenges in new hospitality, especially for self service buildings without reception and local staff. Controlling keycards, ensuring resident or guest security, and facilitating access at various times becomes a logistical nightmare. Many have turned to smartphones as an alternative to keycards, but after various market tests, it was found that 97% of tenants do not want to download another app to access apartments, thus not justifying the cost of developing and maintaining a proprietary app for Build-to-Rent unit operators.

With a strong focus on innovation, TABAS developed its own PMS (property management system) and integrated all its processes involving access to private units with the Vingcard API. This integration allowed TABAS to automate processes and gain speed and scale in reservation management, as well as minimize human contact in the customer journey, creating a significant competitive advantage. With the installation of Vingcard Livvi electronic locks, the need for keycards or other apps is eliminated, and each user uses only a single PIN Code throughout their stay. TABAS also offers clients the option to contact maintenance and cleaning teams through the Tabas app or via WhatApp for their long-term residents.

The Vingcard Livvi Web Dashboard provides the TABAS operations team with knowledge and insight into everything that happens in their buildings in a centralized and remote manner. This includes confirming if a guest has checked in, if a room has been cleaned, or if a maintenance call has been executed and completed

Benefits for TABAS and their Guests and Residents Using the Vingcard Livvi Solution

• Autonomous Check-in: Users can access apartments without the need to visit reception, providing a smoother and more convenient experience.
• Unified Access: A single PIN Code allows access to different areas, such as the gym, laundry, and room, simplifying guests’ and residents’ lives.
• Reservation Extension: If a tenant requests a reservation extension, the system automatically adjusts the duration and validity of the PIN Code for all doors.
• Remote Maintenance: Monitoring lock battery levels, firmware updates, and remote door opening, all through the dashboard.
• Automatic Check-out: At check-out time, the PIN Code automatically expires, ensuring the security and efficiency of the process.

Guest and Resident Experience

When a reservation is made at one of TABAS’s apartments, the process is simple and efficient. After the reservation is approved by the Tabas system, a reservation is also generated in the Vingcard Athos system, which creates a unique PIN Code with the exact duration of the stay. 24 hours before arrival, this PIN Code is sent to the customer via email, SMS, WhatsApp, or their preferred communication method.

 The choice of Vingcard was strategic to ensure and increase the security of our customers. The Vingcard Livvi solution provides us with the peace of mind of knowing that our properties are secure and that our tenants have a hassle-free access experience, 

Says Leonardo, Founder of TABAS.

Upon arriving at the building, the user enters their PIN Code at the main door and can instantly access the apartment without any friction. Simultaneously, TABAS receives a notification in the Vingcard system informing the exact moment someone accessed the building and the room. Regardless of the length of stay, TABAS can remotely control the cleaning team, knowing which apartments have been cleaned, when, and by whom, ensuring enhanced safety at all times. Additionally, the Athos solution allows remote monitoring of maintenance, inspection, and quality team access, ensuring that repairs are carried out efficiently and safely.

 The Vingcard solution has simplified our daily operations. Our customers have a seamless experience when accessing the apartments, and we can remotely monitor all access to that unit, whether by tenants or staff, knowing where and when they entered. The ability to generate PIN Codes even without the need for the internet allows us to guarantee the best experience for our clients, regardless of any adversity.

says Cássia, Hospitality Manager at TABAS.

This collaboration between TABAS and Vingcard exemplifies how technology can transform property management, offering security, efficiency, and a superior experience for customers. The Vingcard Livvi Platform not only solves the logistical challenges commonly faced by mixed-use properties but also raises the service standard, ensuring that each guest and resident has a memorable and secure stay.

Vingcard, your trusted partner for enhanced security, offers Vingcard Livvi, a complete solution consisting of:

• Electronic locks with PIN Code and Bluetooth: Eliminates the need for physical keycards, increasing security and convenience.
• iOS and Android app: Replaces the traditional key, allowing staff to manage access practically and efficiently.
• Web management dashboard: Centralizes all lock information, allowing 100% remote management of apartments.

In addition to Vingcard Livvi, Vingcard offers several other innovative solutions such as:

• Wireless energy savers with heat detection: These allow for reduced energy consumption and simple, wireless installation, using the presence and heat of people in the environment to determine whether the energy should remain on.
• Linen control via NFC: This enables tracking of washing cycles, quick counting, and linen tracking.
• Smart network and Wi-Fi system: This allows the sale of internet packages within the building, offering a connected and personalized experience for customers.
• Smart safes: Ideal for short and long-term rentals, ensuring the security of personal belongings.