Welcome to our comprehensive collection of hospitality eBooks, designed to enhance your industry knowledge and skills. Discover innovative trends, and practical tips to excel in hospitality management, service excellence, and customer satisfaction.
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Hospitality providers face the challenge of creating a safe and secure environment for their staff. Employees continue to experience an increasingly unsafe work environment due to the unpredictability of guest behavior. Unfortunately, this can lead to hotel staff being exposed to the risk of sexual harassment and other unwanted behavior on a routine basis.
It’s no secret that hotels around the world are faced with the dilemma of keeping their businesses open to attract what guests they can while finding any way possible to keep costs down.
The guide is produced by Hotel Tech Report, a technology driven media platform that helps hoteliers find the best technology tools to solve problems and grow their business. Today more than 40,000 hoteliers across 150+ countries use HTR every month to research, discover and vet new technology products for their portfolios.
Selecting the most effective access management solution for your hotel requires more than upgrading the on-premise server to a cloud-based system. It involves understanding how such a solution can integrate with existing and future operational systems to ensure a more secure, efficient and cost-effective hospitality business.
In today’s interconnected world, the ability for various hotel systems and services to communicate and interoperate seamlessly is proving crucial to meeting guest expectations for a safe, convenient and ever more personalized stay experience.
The guide is produced by Hotel Tech Report, a technology driven media platform that helps hoteliers find the best technology tools to solve problems and grow their business. Today more than 40,000 hoteliers across 150+ countries use HTR every month to research, discover and vet new technology products for their portfolios.
Today’s hospitality industry has unmistakably been altered by growing concerns over health risks and the need to reassure guests that hotels can still provide a safe environment. As properties begin to reopen, a critical factor to consider will be the revising of services and amenities to ensure that guests can once again feel secure in their surroundings by minimizing the presence of touchpoints that may potentially represent a germ exposure threat.
Today, more than a quarter of all renters use smart locks or keyless entry systems. While the draw of mobile access solutions in multifamily is not new, the widespread understanding that these technologies make multifamily living safe and more manageable is.
For an ever-increasing number of today’s travelers, the ability to book a stay at an eco-friendly hotel or resort has become a top concern and priority. With 70 percent of millennials stating that they are more likely to book at a property featuring a strong environmental reputation, hospitality’s industry’s focus on sustainability has taken on a much greater sense of urgency.
As technology continues to evolve, so do hospitality industry standards as far as property security, operational efficiency and achieving total guest satisfaction are concerned. In today’s IoT-driven hotel environments where guests demand ever faster, safer, more convenient and personalized service, the need to stay a step ahead of the competition in adopting new technologies has never been as important to maintaining a successful business.