Vingcard
CUSTOMER CASE

YHA Australia

YHA guests can now seamlessly and securely unlock their room and facilities with a simple tap of their device.
2025-10-14
1 min read
YHA SydneyYHA Sydney

Customer:

YHA Australia is a for-purpose, membership-based organization that has been providing travelers with quality, affordable accommodation for over 85 years.

 

Challenge:

YHA leadership aimed to adopt the latest in mobile-based technology that could ensure their guests experience heightened convenience and choice over how they access their rooms and other onsite areas.

Solution:

By simply downloading their digital key via the YHA Explorer App and adding it to their digital wallet, guests can now enjoy seamless, card-free entry to their room, lifts, social spaces and other facilities with the tap of their phone, eliminating the need for traditional plastic key cards.

For ultimate convenience, guests don’t even need to unlock their device or access the YHA Explorer App to use their wallet key, they simply tap their phone and go. As added reassurance, digital wallets today use the devices automatic Power Reserve capability, meaning guests can still use their wallet key for hours after their device battery runs flat. While digital keys have proved to be extremely popular with over 37,900 downloads so far, traditional key cards will remain an option for those who prefer a physical key.

Digital wallet keys are part of YHA Australia's broader technology investment strategy focused on enhancing member’s experience. Building on the successful launch of the YHA Explorer app in 2024, delivered in partnership with TeamDC, this innovation reinforces YHA’s commitment to seamless guest experiences through continued innovation.

  • Leverage Vingcard door lock & access management technology to deploy digital wallet compatible mobile keys.
  • Provide guests with the convenience of digital key room access without having to learn how to use a new app.
“This initiative builds on our commitment to offering our guests choice and convenience. In an overall stay, the room key isn’t significant until lost or you're unsure where to keep it. Having a digital room key stored on the Wallet App of your mobile phone solves this problem, making guests access to their rooms seamless and hassle-free.” 

− Paul McGrath, CEO of YHA Australia

Learn more about Mobile Access

ASSA ABLOY Global Solutions | Hospitality has transitioned to Vingcard. While our case studies and press releases may still reflect our previous branding, we are now operating under the Vingcard name.